This post is brought to you by PROTON e.MAS Cheras – Able Mobility Sdn Bhd.
While a great car might sell itself, the world of electric vehicles (EVs) introduces a new landscape of questions for most buyers. The familiar process of purchasing a petrol-powered car has remained unchanged for decades, but stepping into the EV market is a new frontier. Prospective owners often arrive with concerns that extend far beyond the vehicle itself—from the feasibility of condominium charging to the nuances of battery maintenance and long-term reliability.
This is where a dealership must evolve beyond a simple point of sale. It requires a team that is not only friendly but also deeply knowledgeable, patient, and genuinely invested in the customer’s journey. At Proton e.MAS Cheras by Able Mobility, this philosophy is at the core of their service—a commitment reflected in their 4.9-star Google rating and a long list of satisfied customers.
An Experience Designed for Confidence
From the moment you enter the Proton e.MAS Cheras showroom, you will be greeted by EV Sales Advisors (EVSAs) who are dedicated to demystifying the EV experience. They are prepared to guide you through every aspect of the Proton e.MAS 7, from its design and performance to its creature comforts and advanced technology.
More importantly, they are equipped to answer the critical questions unique to EV ownership. The team provides clear, practical advice on home charging solutions, the key differences between EV and ICE vehicle maintenance, and strategies for efficient driving.
A hands-on demonstration is essential, and a test drive of the Proton e.MAS 7 is readily available. During the drive, the EVSAs do more than just highlight the car’s exceptional comfort and dynamics; they provide a real-world tutorial on its Advanced Driver Assistance Systems (ADAS), such as Intelligent Cruise Control and Lane Departure Warning. It’s a comprehensive experience, complete with snacks and drinks to ensure you are comfortable throughout your visit.
Service That Extends Beyond the Showroom
At Proton e.MAS Cheras, signing the booking form is just the beginning of the relationship. The team understands that clear communication is the cornerstone of a premium customer experience. You will be kept fully informed at every stage, from your vehicle financing status to insurance and EV number plate registration.
On delivery day, the EVSAs will conduct a thorough walkthrough of the vehicle’s features and help you set up the Proton e.MAS mobile app. To ensure you leave feeling completely prepared, they will demonstrate the charging process using the dealership’s on-site AC chargers and 60kW DC fast charger. You’ll even receive pro tips on essential charging apps and recommended charging locations.
The goal is to empower you to become a confident and knowledgeable EV owner. This commitment is underscored by a follow-up call several days after delivery, just to make sure everything is running smoothly with your new Proton e.MAS 7 and to answer any new questions that may have come up.
Begin Your EV Journey Today
Proton e.MAS Cheras is fully committed to delivering an exceptional ownership journey, ensuring your transition into the world of electric vehicles is seamless and rewarding.
To learn more, contact Sales Manager, Nicholas, at 012-300 5680 or visit the showroom, open seven days a week.
Proton e.MAS Cheras – Able Mobility Sdn Bhd
Lot 4523D, Batu ½,
Taman Sri Bahtera, Jalan Cheras,
56100 Kuala Lumpur.
Navigating your first EV purchase: Why Proton e.MAS Cheras is the partner you need
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